Short Courses

GET Up-skilled Short Courses

GETraining has partnered with some innovative organisations to offer short courses aimed at upskilling for the workplace. Our courses include;

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Customer Service techniques
Sales and Service techniques
{CreativeMe} Be Impressive!
Host Responsibility & LCQ
Basic Food Hygiene
First Aid
Literacy & Numeracy upskilling

The Commitment

Our Up-skill Short Courses are delivered through interactive workshops. These are facilitated by our qualified advisors and the assessments are undertaken in a supervised setting. Trainees are expected to attend the facilitated workshops and complete the assessment material in the given time frames.

Pathway Options

Customer Service Basics – Level 2

Facilitated 1 day workshop

Level 2 | Unit Standard

Maintain personal presentation and a positive attitude in a workplace involving customer contact

Credit Value 3 | Version 7

Level 2 | Unit Standard

9677

Participate in a team or group which has an objective

Credit Value 3 | Version 9

Level 2 | Unit Standard

Provide customer service

Credit Value 2 | Version 7

Total Credit Value |

8 Credits @ Level 2

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here are a number of opportunities which become available at the completion of your short course;

Work placement opportunities
Industry training
Paid employment
NZ certificate qualifications
Career planning & development

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Customer Service Basics $165

Sales & Service Basics $165

{CreativeME} Be Impressive! $165

Price includes customized learning material, facilitated workshops, support through a dedicated advisor, assessment services, NZQA reporting and an NZQA approved Certificate of Completion.

Host Responsibility & LCQ $255

Price includes customized learning material, facilitated workshops, support through a dedicated advisor, assessment services, NZQA reporting and an NZQA approved Certificate of Completion.

Basic Food Hygiene $135

Price includes customized learning material, facilitated workshops, support through a dedicated advisor, assessment services and a council approved Food Safety Certificate.

First Aid $135

Price includes customized learning material, facilitated workshops, support through a dedicated advisor, assessment services, NZQA reporting and an NZQA approved Certificate of Completion.

Literacy and Numeracy upskilling

We offer a range of literacy and numeracy support to people in the workplace. Contact us for more details.

* All prices are GST exclusive

* Talk to us about group discounts and package deals

Cost

Sales & Service Basics – Level 3

Facilitated 1 day workshop

Level 3 | Unit Standard

376

Employ customer service techniques to accommodate customer behavioral styles in a workplace

Credit Value 2 | Version 6

Level 3 | Unit Standard

1312

Give oral instructions in the workplace

Text.Credit Value 3 | Version 6

Level 3 | Unit Standard

11818

Demonstrate and apply product and/or service knowledge

Credit Value 2 | Version 4

Total Credit Value |

7 Credits @ Level 3

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Level 3 | Unit Standard

4645

Demonstrate knowledge of responsible service of alcohol as a server

Credit Value 2 | Version 7

Level 3 | Unit Standard

4646

Demonstrate knowledge of the Sale and Supply of Alcohol Act 2012 and its implications of licensed premises

Credit Value 2 | Version 9

Level 3 | Unit Standard

16705

Demonstrate knowledge of host responsibility requirements as a Duty Manager of licensed premises

Credit Value 3 | Version 6

Total Credit Value |

7 Credits @ Levels 3 & 4

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Basic Food Hygiene

Preparation work and facilitated 1 day workshop

Based on Unit Standard

167

This course is suitable induction training for food servers and front of house staff and is based on NZQA unit standard 167 without the formal assessment.

Council approved Food Safety Certificate

Food Safety Bylaw 2013 clause 5(1) and clause 7

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